FAQ
Frequently asked questions
Get all the answers to your most frequently asked questions
What is ATEX
Africa Trade Exchange (ATEX) is a B2B and B2G platform to enable procurement in bulk of basic commodities to ensure countries’ access scarce supplies in a transparent manner. The goal of ATEX is to help small, medium, and large African businesses tap into new markets in Africa and thereby facilitate optimization of their supply-chains for accelerated economic growth.
Blurb on front page: ATEX helps small, medium, and large African businesses to tap into new markets and facilitate optimization of their supply-chains for accelerated economic growth. Thereby countries’ access to scarce supplies are facilitated in a transparent manner.
About ATEX
ATEX is a digital trade platform connected within the digital ecosystem, supporting the implementation of the African Continental Free Trade Area (AfCFTA) agreement. ATEX will help realize the development potential of e-commerce and digitalisation, particularly by facilitating access for small and medium-sized enterprises (SMEs) into new markets. This will enhance intra-African trade and the African trade position in the global market, thus assisting African businesses optimizing their supply chains and their continued growth. ATEX is connected within the wider digital ecosystem supporting the implementation of the AfCFTA.
How to add products?
To add your product to our platform, you must first log in to your account by clicking on the Login icon at the top right of the page, or sign up as a supplier if you are new to the platform. Once logged in, click on the "Dashboard" button, and then select "New product" to begin entering your product details such as Product Name, Country of origin, Images and Description. After completing each step, click on "Next Step" to proceed to the next section, including product specifications, pricing, and logistics information such as processing time, port of departure, and production capacity. When you are finished, click on "Submit." Your product will be displayed on our platform once it has been approved, and you can check its status on your dashboard.
How does ATEX work?
Atex is proud to be the leading B2B platform with a focus on Africa. We are committed to connecting buyers and suppliers online in a safe and reliable environment, making it easier for them to find, manage, and pay for their goods. Our platform is designed to provide a trusted solution for businesses looking to trade with partners in Africa, and we work tirelessly to ensure that every transaction is verified and secure. With Atex, you can enjoy a seamless and hassle-free trading experience, helping you to grow your business and expand your reach across the continent. Trust Atex for all your B2B needs in Africa.
Does ATEX take a commission? And if it does who pays it?
Atex provides a commission-based trading platform, which means we only charge a small percentage on the value of goods sold when a trade is completed. Our business model is designed to ensure that our clients receive the best possible value, and we are committed to helping them succeed in their endeavors. If you would like to learn more about our commission structure or have any other questions about our services, please do not hesitate to contact us. We are always here to help and support our clients in any way we can!
What information do you need?
Description If you're looking to become a part of the Atex community, it's simple! Just sign up and start enjoying the benefits. Be sure to let us know whether you're a buyer or supplier, and provide us with as much information as possible about the products you're interested in buying or selling, your location, and other important details. This information helps us verify your company and add you to our growing community of trusted businesses. Don't wait any longer, sign up today and join the Atex community! Click here to sign up.
How do you verify your buyers?
At Atex, we prioritize the safety and trust of our users. That's why we have a thorough verification process in place to ensure that all of our buyers have been carefully vetted. Our proprietary rating system is based on our extensive industry experience, as well as the buyer's activity on our platform. Rest assured that when you work with us, you'll have peace of mind knowing that our buyers are reliable and trustworthy. If you would like to learn more about our verification process, please don't hesitate to contact us at info@atex.africa.
How do you help suppliers?
At Atex, we understand the challenges that suppliers face when it comes to finding reliable buyers for their products. That's why we're dedicated to making the process easier and more efficient. Our platform is designed to take the pain out of finding trustworthy and verified buyers, so you can focus on what you do best - delivering high-quality products to your customers. With Atex, you can rest assured that you're working with reputable buyers who are committed to building long-lasting business relationships. Let us help you take your business to the next level.
May we contact buyer directly or not?
We encourage all members of our community to use the Atex platform to maximize their benefits. By utilizing Atex, you can take advantage of our innovative verification tools, exclusive trade insurance partnerships, and unbeatable pricing options for both buyers and sellers. Don't miss out on these incredible advantages - act now on Atex!
Do you have other questions?
Please reach out to us! At Atex, we are committed to helping you in every way possible. You can easily get in touch with us by calling +44 79 83 58 68 40, sending us an email at info@atex.africa, or even chatting with us on Whatsapp. We're always here to assist you with any questions or concerns you may have.